What does Tegene Robot provide?
Tegene Robot provides intelligent sorting robots and warehouse automation solutions, including 3D Sorter, 3D Sorter Pro, 3D Sorter NC and Expansion Module.
FAQ
Common buying and project questions
Direct answers for product scope, efficiency metrics, overseas projects and system integration cooperation.
What company strength and delivery support does Tegene have?
Tegene was founded in 2022 and has a 20,000+ sqm in-house intelligent manufacturing base, 100+ employees, about 85% R&D team ratio and multiple independently owned IP assets. Service support includes fast response, 7x24 remote diagnosis, original spare parts and local technical cooperation.
Which warehouse scenarios are suitable for the 3D Series sorting system?
It is suitable for e-commerce, express, retail, 3C, cold-chain, overseas warehouse and 3PL small-parcel sorting, as well as store replenishment, returns, consolidated picking and multi-destination seeding.
What are the efficiency and chute ranges?
The system supports 2,500-40,000 pcs/h, 48-2,000 customizable chutes, top/table/RFID scanning and automatic or manual induction.
Is Tegene suitable for overseas warehouses and cross-border e-commerce?
Yes. Tegene has delivered a Fontana, California e-commerce warehouse case for small and medium-sized parcels, addressing cross-border growth and high local labor cost.
How can system integrators work with Tegene Robot?
Tegene provides product specifications, solution configuration, on-site deployment, delivery support and service entry points so integrators can connect the sorting platform with automation, WMS or MES projects.
What data is needed before evaluating a sorting automation solution?
Prepare warehouse area, available equipment zone, average volume, peak volume, destination count, parcel size and weight range, induction mode, barcode or RFID recognition mode, and whether WMS, MES or existing automation equipment needs to be connected.
How can overseas warehouse or local integration projects move forward?
Tegene assesses overseas warehouse space, order structure, parcel profile, local labor cost and system interfaces, then works with local system integrators on configuration, deployment, training and service support.
What verified data is available for cold-chain and 3C scenarios?
The Beijing cold-chain case uses 48 chutes and two induction stations, reaching 2,800 pcs/h in 30 sqm with a 7-day deployment. The 3C case uses a 96-chute expansion module, four-side scanning and customized totes in 55.68 sqm.
How should customers choose between 3D Sorter, 3D Sorter Pro and Expansion Module?
For standard small and medium parcels with many destinations, start with 3D Sorter. For peak waves, 10k+ throughput and automatic induction, start with 3D Sorter Pro. For store replenishment, returns, many SKUs and growing chute demand, start with Expansion Module.
What advantages does 3D Sorter have compared with manual sorting?
3D Sorter supports multiple business modes, multi-drop sorting and higher order-wave capacity through more chutes. Efficiency gains and ROI should be calculated by site profile; in the Fontana case, labor efficiency improved by 2-3x, and the cross-border e-commerce case reached ROI within 2 years.
What parcel types fit 3D Sorter NC?
3D Sorter NC fits large items, non-conveyables, envelopes, flat items and thin light parcels. Published parameters include 20,000 pcs/h, 720 customizable chutes, 6 automatic plus 8 manual induction stations, 500 sqm footprint and 99.99% accuracy.
How does Tegene support overseas warehouse projects?
Tegene assesses overseas warehouse space, order structure, parcel profile, local labor cost and system interfaces, then works with local system integrators on configuration, deployment, training and after-sales support. Service support includes fast response, 7x24 remote diagnosis, original spare parts and local technical cooperation.
Why do e-commerce and 3PL customers need warehouse sortation automation?
E-commerce and 3PL warehouses often face multi-tenant operations, order waves, consolidated picking, cross-border parcel growth and unstable peak labor. Tegene 3D Series uses chutes, induction, scan recognition and sorting carts to improve multi-destination order flow and reduce mis-sorting.
What should system integrators confirm before connecting Tegene equipment?
System integrators should confirm equipment area, destination flow, induction mode, barcode/RFID recognition, WMS/MES interfaces, checking and packing flow, site network and electrical conditions, and future scaling boundaries.
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