GLOBAL PRESENCE

Made in China. Connected worldwide.

Our Beijing headquarters coordinates R&D and customer support, with production and delivery supported by Dongguan and Hefei. Regional business, project coordination and after-sales support extend to the US, Hong Kong, Germany and Poland.

Tegene Robot global layout mapBEIJING HQUS PROJECTSEU PARTNERSASIA MARKETS

Headquarters manufacturing and regional support

Our Beijing headquarters coordinates R&D and customer support, with production and delivery supported by Dongguan and Hefei. Regional business, project coordination and after-sales support extend to the US, Hong Kong, Germany and Poland.

  • Beijing: strategy, R&D coordination and customer support
  • Dongguan and Hefei: manufacturing, assembly, testing and delivery
  • US, Hong Kong, Germany and Poland: regional business, project coordination and after-sales support

Support and cooperation for overseas projects

Maintenance guidance, 24/7 remote diagnostics, original spare parts and replacement guidance. On-site and local support are arranged according to project needs and service agreements.

  • Maintenance guidance for operation and routine care
  • 24/7 remote diagnostics for troubleshooting
  • Original spare parts and replacement guidance
  • On-site and local support according to project needs and service agreements

Agree before starting a project

Overseas projects start with site and scope assessment. Agree configuration, interfaces, logistics, installation and service boundaries during solution design.

  • Equipment area, height, aisles and packing flow
  • Item profile, peak volume and destinations
  • Interfaces, local site conditions and acceptance criteria
  • Local integrator cooperation, training and service arrangements

Next Step

Connect with the right regional project team

Share the project country, operation and timeline so we can coordinate regional commercial, project and service support.

Contact Regional Support